Bluebay Grand Esmeralda - Playa del Carmen

Carretera Federal Chetumal, Puerto Juarez Km 300, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Bluebay Grand Esmeralda - Playa del Carmen

Wi-Fi
Parking

Off-site parking

Luggage storage
24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Pub

Cafe

Dining room

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness center

Overview

Situated near to the natural beach, the 5-star Bluebay Grand Esmeralda Hotel offers 984 rooms. The hotel consists of 8 buildings with Mayan architecture.

Due to a convenient location of Bluebay Grand Esmeralda Hotel, guests have direct access to Plaza Las Americas, which is 54 km away. A zoo, bars and a theme park are stroll from the hotel.

Boutiques and shops are within meters of the property.

Cancun International airport is 45 minutes' drive away from Bluebay Grand Esmeralda Hotel.

Rooms

The luxury rooms at Bluebay Grand Esmeralda Hotel come with climate control, Wi-Fi, cable television, LCD TV and a private balcony. The guestrooms look out on the sea. They boast luxurious décor and offer a small fridge and coffee/tea makers.

Eat & Drink

Guests can have breakfast in the restaurant every morning. Featuring creative Asian cuisine, the hotel’s lobby restaurant serves guests from 12:00 till 17:00. The small sports bar offers billiards, live music and a terrace.

Services

Guests can make use of shuttle service, 24-hour security and housekeeping as well as an elevator, a garage and a beauty shop.

Relax

On-site children facilities feature babysitting, a mini club and a playground. The property offers aquafit, aerobics classes and gymnastics classes helping guests to keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   984.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Off-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Lobby
  • Multilingual staff
  • Mobile phone network

Sports & Fitness

  • Fitness center
  • Kayaking
  • Wind surfing
  • Scuba diving
  • Sailing
  • Boating
  • Aqua fitness
  • Water skiing
  • Tennis court
  • Handball
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Table tennis
  • Archery
  • Aerobics

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Pub
  • Cafe
  • Poolside snack bar
  • Catering service
  • Buffet breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Animation team
  • Karaoke
  • Live entertainment
  • Garden area
  • Theater
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Partial View

Room facilities

  • Individual air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Paid mini-bar
  • Connecting rooms
  • Dining room
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Separate tub and shower
  • Hair dryer
  • Towels
  • Room toiletries

Bedroom

  • Changing of linen

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 1 year
Existing bedding FREE
Crib FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Bluebay Grand Esmeralda - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Carretera Federal Chetumal, Puerto Juarez Km 300, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    10.6 km
Airports
  • Cancun International (CUN)
    40.0 km
Parks
  • Tres Rios Ecopark
    630 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    984

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Deluxe Spacious Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Heating
  • Facilities for disabled
  • 24-hour room service
  • Terrace
  • Balcony
  • Work desk
  • Ironing facilities
  • Separate lounge
  • Ceiling fan
  • Trouser/pants press
  • Mirror
  • Voice mail
  • Telephone
  • Turndown service
  • Bathroom:Separate tub and shower
  • Bathrobe
  • Towels
  • Toiletries
  • Bedding:Sofa bed
  • Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Bottled water
  • Media:Television
  • Wake up service
  • Radio
Room Description:

Spacious rooms with 2 double beds or 1 king size bed, elegant and finely furnished. From the balcony or terrace you can enjoy marvellous views of the beautiful garden surroundings. Facilities: - Air conditioning. - Blackout curtains. - Flatscreen cable TV. - Ceiling fan. - Babysitting service in the room (extra charge). - Heating/AC control. - Baby cots (on previous request). - Desk. - Direct line telephone. - Electromagnetic keys. - Extra towels and bed linen. - Hand shower. - Cleaning service. - Hypoallergenic bed linen. - Digital safety deposit-box (extra charge). - 24h room service. - Ironing board and iron. - Magnifying mirror. - Minibar (Bottled water, 4 beers and 8 beverages). - Paid films. - Private bathroom. - Light remote control. - Folding beds. - Sewing kit. - Tub & showe

Single Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Radio
Room Description:

Standard|Double Garden View

King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Suite
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Suite|Suite with Double bed

Superior Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Superior|Superior Room

Bluebay Grand Esmeralda photos Room
Deluxe Single Room
Ocean view
  • Room size:

    35 m²

  • Max occupancy:

    6 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Heating
  • Facilities for disabled
  • 24-hour room service
  • Terrace
  • Balcony
  • Work desk
  • Fireplace
  • Ironing facilities
  • Ceiling fan
  • Mirror
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Bedding:Sofa bed
  • Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Bottled water
  • Media:Cable/satellite TV
  • Wake up service
  • Clock-radio
  • Radio
Room Description:

Deluxe|Deluxe Partial Ocean View - All Inclusive -> 2 Adults + 2 Children

Deluxe Triple Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Deluxe Triple Garden View

Bluebay Grand Esmeralda photos Exterior
Deluxe One Room Flat
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • 24-hour room service
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Balcony
  • Ironing facilities
  • Ceiling fan
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with bath or shower, plus a hairdryer. You can also find in this room a balcony with garden views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances. Free standard Wi-Fi is included for 1 device per room. Up to 2 additional devices can also connect to the hotel's Wi-Fi network, at an extra cost of USD 2 per day. High-speed Wi-Fi is available at an extra cost.

Design Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Balcony
    • + More
  • General:Safe deposit box
  • Heating
  • Facilities for disabled
  • Terrace
  • Work desk
  • Ironing facilities
  • Separate lounge
  • Ceiling fan
  • Trouser/pants press
  • Mirror
  • Voice mail
  • Telephone
  • Turndown service
  • Bathroom:Separate tub and shower
  • Bathrobe
  • Towels
  • Toiletries
  • Bedding:Sofa bed
  • Hypoallergenic bed
  • Dining:Mini-bar
  • Kitchenette
  • Bottled water
Room Description:

Spacious rooms with 2 double beds or 1 king size bed, elegant and finely furnished. From the balcony or terrace you can enjoy marvellous views of the sea. Facilities: - Air conditioning. - Blackout curtains. - Bathrobes. - Flatscreen cable TV. - Ceiling fan. - Babysitting service in the room (extra charge). - Heating/AC control. - Designer toiletries. - Baby cots (on previous request). - Desk. - Direct line telephone. - Electromagnetic keys. - Extra towels and bed linen. - Hand shower. - Cleaning service. - Hypoallergenic bed linen. - Digital safety deposit-box (extra charge). - Ironing board and iron. - Magnifying mirror. - Minibar (Bottled water, 4 beers and 8 beverages). - Paid films. - Private bathroom. - Light remote control. - Folding bed. - Sewing kit. - Separate shower and

Luxury Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room - Lateral Sea View

Luxury Suite
Garden view
  • Max occupancy:

    2 persons

  • Check Prices

Bluebay Grand Esmeralda Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • El Caracol2.3 km
    Southeastern point 2.5 miles off Costera Sur
  • Co.Cos Culinary School & Catering4.1 km
    Aldea Thai, calle Cozumel, local 23, Playa del Carmen
  • Temazcal Natura8.6 km
    Monte de los Cibeles, Playa del Carmen
  • Coba Mayan Village3.0 km
    Playa del carmen, Playa del Carmen
  • La Sirena\'s Fine Mexican Handcrafts7.0 km
    Calle 110 between 5a y 10a Ave

Near the hotel

  • Tres Rios Ecopark 630 m
    Carretera Cancun - Playa del Carmen Km. 40
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2007
    • Number of floors:
      4
    • Number of rooms:
      984

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Mexico

    Use Badge

    Cities nearby
    • Puerto Aventuras hotels - 20 km
    • Cozumel hotels - 19 km
    • Puerto Morelos hotels - 32 km
    • Riviera Maya hotels - 1 km
    • Akumal hotels - 37 km
    • Xpu Ha hotels - 25 km
    • Balcheil hotels - 47 km
    • Tulum hotels - 61 km
    • Club Mediterraneo hotels - 57 km
    • Lafitte hotels - 12 km

    Bluebay Grand Esmeralda Reviews

    Guest reviews are submitted by our customers after their stay at Bluebay Grand Esmeralda

    Average guest rating

    7.2out of 10
    Very good
    Based on 29 reviews

    Guest reviews

    • Older travelers
      9.2

      Service & staff were very efficient cordial & welcoming. Especially Mr Rubio.

      The beach & actually the fact that when we arrived at the hotel they had NO record of our having booked through your agency!

    • Older travelers
      9.6

      The Beach is very poor and the Beach upkeep is very poor.

    • Couple
      8.8

      Very nice hotel. I never eat that good in an all inclusive resort. The food in the seafood restaurant was excellent. I spent the new year eve there it was amazing, we had a four course dinner with a show and than another show and than a dancing party on the beach with fire works. I never saw the buffets closed, you can eat and drink at any time you want.

      The resort is very big, you have to walk a lot or wait for the cars to take you. I was there on Dec 31 and Jan 1st, the weather was a little bit windy speacialy on the beach, it was still nice to stay on the beach but not to swim.

    • Couple
      8.8

      The service was really really good kind and caring staff, the hotel is very beautiful and calm, good food, quiet and beautiful beach especially in the part of the VIP. The hotel's facilities are good. Overall a quiet vacation luxurious dream

      The hotel is very large, beautiful and fun to walk the trails, but sometimes it's a bit disturbing especially when you need a little something like an Internet connection for a moment, I would recommend the hotel to increase the frequency of the golf car transport and install WI-FI in the rooms for the convenience of guests. Beyond that I did not like the experience of salespeople I sell hotel vacation packages. The way this was done was not reliable. the food in the extra 5 specific resturants us less good then the buffet

    • Group of friends
      7.0

      The resort was fairly nice and affordably priced.

      The food was mediocre and sometimes plain bad. The drinks were not good. Apparently there's a gold VIP wristband you can buy that gets you better drinks, but I wasn't aware of that prior to arrival. The customer service was ok and they often forgot things. Booking dinner reservations was annoying as you couldn't do it until the day prior and they fill up quickly.

    How to reach hotel

    hotel Bluebay Grand Esmeralda - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Carretera Federal Chetumal, Puerto Juarez Km 300, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      10.6 km
    Airports
    • Cancun International (CUN)
      40.0 km
    Parks
    • Tres Rios Ecopark
      630 m
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2007
    • Number of floors:
      4
    • Number of rooms:
      984

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Mexico

    Use Badge